---
title: How do I manage a user's access to properties?
description: While a user's permissions role defines what they can see and do, their property permissions determine where they can do it. Even users with an Admin role must be explicitly granted access to individu
---

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# How do I manage a user's access to properties?

Property access determines which properties and related information a user can see and interact with in Nines.

You can grant users access to one or multiple properties, depending on their responsibilities. Even users with an Admin permission role must be explicitly granted access to individual properties.

### Assigning or changing property access

You must have the appropriate permissions to manage user access.

1. Navigate to [Household \> Users](https://my.ninesliving.com/) in the left-hand menu.
2. Select the user whose access you want to manage.
3. Edit their **Assigned Property** settings.
4. Select the properties the user should have access to, or remove properties they no longer need.
5. Save your changes.

If you use a [multi-client account](https://go.ninesliving.com/en/support/how-do-i-set-and-manage-a-users-permission-to-properties), you can also manage which households the user is assigned to.

![Screenshot 2026-10-07 at 10.35.54 PM](https://go.ninesliving.com/hs-fs/hubfs/Screenshot%202026-10-07%20at%2010.35.54%20PM.png?width=670&height=766&name=Screenshot%202026-10-07%20at%2010.35.54%20PM.png)

### Granting access to future properties

When assigning property access, you can select **Grant access to future properties** to automatically give the user access to newly added properties.

This is useful for administrators or managers who need access to every property without updating their settings whenever a new property is added.

For users who should only access specific properties, leave this option disabled.

### How property access affects visibility

The properties assigned to a user determine:

- Which properties and related information they can access.
- Which properties the Resident or Staff member is associated with and appears under in Nines.

Users with access to a property can generally see other users and information assigned to that property, subject to additional visibility restrictions, such as category-based permissions.

You can update property access at any time as responsibilities change.

**Important:** Property access determines where a user can access information, while their permission role determines what they can see and do within those properties.

Learn more about [managing permission roles](https://go.ninesliving.com/en/support/how-do-i-set-and-manage-user-permission-roles?hsLang=en).

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