How do I add, edit, and delete residents?

Note that the below instructions apply only to users with the permission to create, update, and/or delete a Resident.

You can add a new Resident using the red '+ Add new' button on the Residents page. Only the First Name, Category and Assigned Property are required fields. The Assigned Property/Properties selected determine property permissions. When a resident logs into Nines, they will be able to see their assigned properties, and when any user with permission to see a property and permission to see residents logs into Nines, they will be able to see the residents assigned to that property.

If you want to invite the Resident as a user on your account, you will also need to add an email address (and if you want them to receive text message notifications, add their phone number).

Moving forward, you can edit and delete a Resident on its Resident page any time using the pencil and trash icons on the top right next to the Resident name, respectively. If the Resident is a user, you can only change their name and contact details on the Users page.

Note that deleting a Resident will permanently delete the page and any information. It will not delete anything you've connected to this resident (like Logs or Documents) and you can still find them in the corresponding section in the lefthand navigation bar or via the search bar.