--- title: What are limitations of the Self-Hosted solution? description: While this provides maximum ownership and flexibility, it also comes with functional limitations compared to the Nines cloud-hosted platform. --- [Skip to content](https://go.ninesliving.com/en/support/what-are-limitation-of-the-self-hosted-solution#main-content) [More support](https://go.ninesliving.com/en/support/kb-tickets/new?hsLang=en) [![hdr\_logo.png\]](https://go.ninesliving.com/hs-fs/hubfs/j1640189779864/hdr_logo.png?height=40&name=hdr_logo.png)](https://go.ninesliving.com/en/support?hsLang=en) Open main navigation Close main navigation - [More support](https://go.ninesliving.com/en/support/kb-tickets/new) - [Go to your Nines account](https://my.ninesliving.com/) [Go to your Nines account](https://my.ninesliving.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Support Center](https://go.ninesliving.com/en/support?hsLang=en) 2. [Security](https://go.ninesliving.com/en/support/security?hsLang=en) # What are limitations of the Self-Hosted solution? Nines offers a [**self-hosted (on-premise)**](https://go.ninesliving.com/en/support/does-nines-also-offer-an-on-premise-solution?hsLang=en) deployment option for clients who require full control over their infrastructure, data residency, or security environment. While this provides maximum ownership and flexibility, it also comes with **functional limitations** compared to the Nines cloud-hosted platform. These limitations exist because many Nines features rely on **secure, managed cloud services and third-party integrations** that cannot be automatically provided in a customer-controlled environment. ### Why Limitations Exist In a self-hosted deployment: - Nines does **not** control the underlying infrastructure - The environment may be fully on-premise, hybrid, or restricted from public cloud access - Third-party services (AI, messaging, scanning, notifications) must be approved, configured, and maintained by the client As a result, certain features that depend on external cloud services are **not enabled by default**. --- #### Features Not Included in Self-Hosted Deployments The following features are **not available** in self-hosted (on-premise) environments unless explicitly noted. ### Imports Automated import tools are not available in self-hosted environments due to dependencies on cloud-based processing and validation services. --- ### Onboarding Videos Embedded onboarding and training videos are hosted on external cloud platforms and are **not included** in self-hosted deployments. Clients may still watch the videos via their browser outside of Nines via Thinkific. --- ### AI-Assisted Features All AI-powered functionality is **disabled** in self-hosted deployments, including (but not limited to): - AI-generated task suggestions - AI-generated lists - Any future AI-driven recommendations or automation These features depend on secure integrations with managed AI services that cannot be bundled into a customer-owned environment. --- ### Push Notifications to Mobile Devices Push notifications to iOS and Android devices are **not supported** in self-hosted deployments. This includes: - Task notifications - Reminders - System alerts Push notifications rely on centralized notification services and mobile app infrastructure managed by Nines in the cloud. --- ### Text Message (SMS) Notifications SMS notifications are **not enabled by default** in self-hosted environments. However, Nines **can support SMS notifications** if the client: - Provides their own **Twilio API key** - Manages the Twilio account, billing, and compliance requirements This setup is optional and client-managed. --- ### File Scanning (Virus & Malware Analysis) Automated file scanning and virus analysis are **not included** in self-hosted deployments. File scanning relies on cloud-based security services that inspect uploads in real time. In a self-hosted environment, clients are responsible for implementing any required malware or security scanning within their own infrastructure. --- #### Client Responsibilities in a Self-Hosted Environment With a self-hosted deployment, clients are responsible for: - Infrastructure provisioning and maintenance - Security controls and monitoring - Third-party service selection and configuration - Compliance with internal IT, legal, and security policies Nines provides the core application software, but **does not manage or operate external services** in self-hosted environments. - [Latest Updates](https://go.ninesliving.com/en/support/latest-updates?hsLang=en) - [Getting Started](https://go.ninesliving.com/en/support/getting-started?hsLang=en) - [User Management](https://go.ninesliving.com/en/support/user-management?hsLang=en) - [Properties and Zones](https://go.ninesliving.com/en/support/properties-and-zones?hsLang=en) - [Assets](https://go.ninesliving.com/en/support/assets?hsLang=en) - [People](https://go.ninesliving.com/en/support/people?hsLang=en) - [Projects](https://go.ninesliving.com/en/support/projects?hsLang=en) - [Calendar and Events](https://go.ninesliving.com/en/support/calendar-and-events?hsLang=en) - [Schedule](https://go.ninesliving.com/en/support/schedule?hsLang=en) - [Tasks and Lists](https://go.ninesliving.com/en/support/tasks-and-lists?hsLang=en) - [Logs and Documents](https://go.ninesliving.com/en/support/logs-and-documents?hsLang=en) - [Adding, Finding and Connecting](https://go.ninesliving.com/en/support/adding-finding-and-connecting?hsLang=en) - [Notifications](https://go.ninesliving.com/en/support/notifications?hsLang=en) - [Account Management](https://go.ninesliving.com/en/support/account-management?hsLang=en) - [Multi-Client](https://go.ninesliving.com/en/support/multi-client?hsLang=en) - [Households](https://go.ninesliving.com/en/support/households?hsLang=en) - [Security](https://go.ninesliving.com/en/support/security?hsLang=en) - [AI](https://go.ninesliving.com/en/support/ai?hsLang=en) [![Chill listening crop-3](https://go.ninesliving.com/hs-fs/hubfs/j1640189779864/hdr_logo.png?width=151&height=24&name=hdr_logo.png "Chill listening crop-3")](https://ninesliving.com/) Live With Ease Copyright © 2025, Nines