If you're the Account Owner and have access to the Admin Console, you’ll see a list of Households along with the number of properties associated with each. Only Multi-Client accounts will see more than one Household listed or have the ability to add an additional Household.
To add a new Household, click the red + Create Household button. Then, enter the name of the new Household on the next screen and confirm to create it.
NOTE: After creating a new Household, you’ll need to add users to it separately.